Case Studies
At uMobi Solutions, we empower businesses with enterprise work management solutions, product engineering, business process services, staffing, and digital marketing. From optimizing operations with STICHH to streamlining claims management, accelerating digital transformation, and connecting businesses with top talent, our expertise drives efficiency and growth. With end-to-end digital marketing strategies, we enhance brand visibility and engagement, ensuring sustained success across industries. Explore our case studies to see our impact!
Case Study - 1
Optimizing Claims Management for a Leading Trucking Insurance Carrier
Business Challenge
A leading trucking insurance carrier faced delays in claims tracking, communication gaps with insured parties, and inefficiencies in handling special request claims and litigation support. They needed a streamlined, proactive, and multilingual claims management solution to enhance accuracy and response times.
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Our Solution
uMobi Solutions implemented a comprehensive Business Process Services (BPS) solution, including:
✅ Automated Claims Tracking – Enabled real-time monitoring and proactive reporting for faster case resolution.
✅ Multilingual Communication – Provided structured outreach via email, text, and phone, including Hindi & Spanish support for seamless engagement.
✅ Faster Claims Processing – Dedicated teams ensured rapid responses, improved broker coordination, and 24-48 hour coverage determination.
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Results & Impact
✔ 35% Faster Claims Resolution with structured tracking and multilingual outreach.
✔ 50% Increase in Customer Engagement due to personalized communication.
✔ Enhanced Litigation Support with up-to-date insured information and early accident reporting.
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Conclusion
By optimizing claims management through automation, multilingual support, and proactive processes, uMobi Solutions helped the insurer achieve faster claims resolution, improved customer satisfaction, and operational efficiency.
Case Study - 2
Developing a Secure Collaboration Platform for Mid-Sized Banks
Project Objective
A leading banking association sought to develop a secure digital collaboration platform to enhance communication, knowledge sharing, and engagement among its mid-sized bank members. Partnering with a technology provider and a development firm, the association aimed to create a web and mobile solution enabling members to connect, collaborate, and access key industry insights.
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Solution Overview
The collaboration platform was designed as a web and mobile app, accessible via a secure portal on the association’s website and as a white-labeled mobile app available on the Apple and Android stores. The solution was wireframed using Figma, with the initial UI/UX prototype delivered within weeks for review before full-scale development.
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Key Functionalities
✅ Directory Lookup – Role-based search access allowing members to connect with peers in similar roles across different banks while maintaining privacy and security.
✅ Discussion Groups – Secure, threaded discussions within designated member groups to facilitate knowledge sharing and collaboration.
✅ Resource Library – A content management system for administrators to upload and manage Documents for member access.
✅ Insights & Dashboards – Customizable dashboards displaying market reports, industry trends, and live data feeds for informed decision-making.
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Technology Stack
The platform was built using AWS serverless technology, ensuring scalability, security, and high availability, with:
✔ Backend: Node.js with AWS services including Lambda, S3, DynamoDB, API Gateway, AppSync, and SES/SNS for communication.
✔ Web Portal: Vue.js with Vuetify for a modern, responsive UI.
✔ Mobile App: Flutter (DART), integrating native Android & Swift modules for enhanced performance.
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Results & Impact
✔ Enhanced Member Engagement – A centralized, secure platform increased cross-bank collaboration and communication.
✔ Streamlined Information Access – Members quickly accessed relevant resources, reports, and industry insights.
✔ Faster Decision-Making – Real-time dashboards provided actionable intelligence, improving efficiency across banking operations.
✔ Scalable & Secure Solution – AWS-powered architecture ensured high availability, data security, and seamless performance.
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Conclusion
By leveraging advanced cloud technology, intuitive UI/UX, and secure role-based access, the collaboration platform successfully transformed how mid-sized banks interact, share knowledge, and drive innovation in their industry.
Case Study - 3
Streamlining Operations with Stichh
Project Objective
A leading Chartered Accountancy firm needed a unified solution to optimize operations, improve collaboration, and enhance data security across multiple locations.
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Solution Overview
The firm implemented Stichh, a work management platform, to automate key administrative tasks and streamline processes.
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Key Functionalities
✅ Attendance Tracking – Automated employee attendance and leave management.
✅ Document Management – Secure storage and easy access to financial records.
✅ Payroll Processing – Accurate, timely salary disbursements with compliance.
✅ Expense Approvals – Faster reimbursements and improved financial transparency.
✅ Event Management – Seamless internal and client event coordination.
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Results & Impact
✔ Increased Efficiency – Reduced manual work and improved productivity.
✔ Better Collaboration – A centralized platform for cross-location teamwork.
✔ Enhanced Security – Protected sensitive financial data and ensured compliance.
✔ Cost Savings – Eliminated redundant software, lowering operational expenses.
✔ Faster Client Service – Optimized workflows for quicker response times.
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Conclusion
By leveraging Stichh, the firm transformed its operations, saving time, reducing errors, and boosting efficiency across all departments.